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What is Czors?
CZors is a platform that connects customers with professional freelancers offering grooming, beauty, spa services and more. Customers can easily discover nearby professionals, compare services, and book appointments online.
How can I join Czors as a service provider?
To join CZORS, complete the service provider registration form and submit the requested information about your business, services, and other relevant details.
The CZORS team will review your application before your provider profile is approved and listed on the platform.
How do customers book my services?
CZORS is an online service discovery and booking platform that connects customers with independent businesses, professionals, facilities, and other service providers.
Customers can discover nearby services, compare providers, view available services and schedules, and book appointments online.
CZORS initially serves Davao City, with plans to expand to other areas throughout the Philippines.
How does the Advance Payment work?
Certain bookings require an Advance Payment online to secure the appointment.
The Advance Payment forms part of the total service price displayed to the customer and is not an additional charge added after the displayed price.
The remaining balance is paid directly to the service provider onsite.
The Advance Payment is generally non-refundable when the customer cancels or does not attend the appointment. Exceptions apply when the service provider cancels or when otherwise provided under CZORS policies.
How do customers book my services?
Customers can discover services and providers on CZORS based on factors such as location, service offered, and availability.
After selecting a service, customers can choose an available appointment date and time and complete their booking directly through CZORS.
Can I cancel my appointment?
Yes. Customers may cancel their appointment through CZORS while the cancellation option remains available.
Please note that the Advance Payment is non-refundable when the customer chooses to cancel the booking, including when the appointment is cancelled more than 24 hours in advance.
Customers are encouraged to cancel as early as possible so the service provider can make the appointment slot available to another customer.
The 24-hour rule applies to rescheduling. When fewer than 24 hours remain before an appointment, online rescheduling is no longer available, but the customer may still cancel the appointment.
What happens if customers do not show up for our appointment?
If you’re unable to attend your appointment, please cancel or reschedule in advance. This helps service providers manage their time and accommodate other customers.
If you do not arrive for your appointment and have not informed the service provider in advance, your booking may be considered a no-show.
If you are more than 10 minutes late without prior notice, your appointment will be considered cancelled, and your 10% advance payment will not be refunded.
If you expect to be late, please contact the service provider as soon as possible.
Can customers reschedule their appointment?
Yes. Customers may reschedule their appointment through CZORS when the appointment is more than 24 hours away.
When fewer than 24 hours remain before the scheduled appointment, the Reschedule option will no longer be available.
Customers may make up to five customer-initiated reschedules per calendar month. Accounts with excessive rescheduling activity may have certain booking functions temporarily restricted and reviewed by CZORS.
Rescheduling arranged by CZORS Customer Support because of a verified provider cancellation does not count toward this limit.
What if the service provider cancels the appointment?
If a service provider needs to cancel an appointment, the customer will be notified as soon as reasonably possible.
The customer may contact CZORS Customer Support for assistance. CZORS may verify the cancellation with the service provider before processing a rebooking or refund.
After verification, the customer may choose to:
- Reschedule with the same service provider;
- Request assistance booking another available provider; or
- Request a refund of the Advance Payment.
If CZORS Customer Support reschedules the appointment because of a verified provider cancellation, the customer will not be required to make another Advance Payment for the replacement booking.
If the customer chooses not to rebook, the eligible Advance Payment will be refunded. Refunds may take approximately 5–10 business days, depending on the payment method and financial institution.
What happens to my Advance Payment if I cancel?
If you choose to cancel a confirmed appointment, your Advance Payment will generally not be refunded.
The Advance Payment helps secure the appointment and reserve the provider’s time.
If the service provider cancels the appointment, different rules apply. After CZORS verifies the provider cancellation, you may be eligible for a free support-assisted rebooking or a refund of your Advance Payment.
What happens if there is a disagreement about a cancellation or no-show?
If a customer and service provider disagree about what happened with an appointment, CZORS may review the booking before approving a refund, rebooking, or other action.
CZORS may review available booking records, cancellation or rescheduling information, communications, and information provided by both the customer and service provider.
CZORS will make a reasonable determination based on the information available.
How does the Advance Payment work?
Certain bookings require an Advance Payment online to secure the appointment.
The Advance Payment forms part of the total service price displayed to the customer and is not an additional charge added after the displayed price.
The remaining balance is paid directly to the service provider onsite.
The Advance Payment is generally non-refundable when the customer cancels or does not attend the appointment. Exceptions apply when the service provider cancels or when otherwise provided under CZORS policies.
How do customers book my services?
Customers can discover services and providers on CZORS based on factors such as location, service offered, and availability.
After selecting a service, customers can choose an available appointment date and time and complete their booking directly through CZORS.
Can I cancel my appointment?
Yes. Customers may cancel their appointment through CZORS while the cancellation option remains available.
Please note that the Advance Payment is non-refundable when the customer chooses to cancel the booking, including when the appointment is cancelled more than 24 hours in advance.
Customers are encouraged to cancel as early as possible so the service provider can make the appointment slot available to another customer.
The 24-hour rule applies to rescheduling. When fewer than 24 hours remain before an appointment, online rescheduling is no longer available, but the customer may still cancel the appointment.
What happens if customers do not show up for our appointment?
If you’re unable to attend your appointment, please cancel or reschedule in advance. This helps service providers manage their time and accommodate other customers.
If you do not arrive for your appointment and have not informed the service provider in advance, your booking may be considered a no-show.
If you are more than 10 minutes late without prior notice, your appointment will be considered cancelled, and your 10% advance payment will not be refunded.
If you expect to be late, please contact the service provider as soon as possible.
Can customers reschedule their appointment?
Yes. Customers may reschedule their appointment through CZORS when the appointment is more than 24 hours away.
When fewer than 24 hours remain before the scheduled appointment, the Reschedule option will no longer be available.
Customers may make up to five customer-initiated reschedules per calendar month. Accounts with excessive rescheduling activity may have certain booking functions temporarily restricted and reviewed by CZORS.
Rescheduling arranged by CZORS Customer Support because of a verified provider cancellation does not count toward this limit.
What if the service provider cancels the appointment?
If a service provider needs to cancel an appointment, the customer will be notified as soon as reasonably possible.
The customer may contact CZORS Customer Support for assistance. CZORS may verify the cancellation with the service provider before processing a rebooking or refund.
After verification, the customer may choose to:
- Reschedule with the same service provider;
- Request assistance booking another available provider; or
- Request a refund of the Advance Payment.
If CZORS Customer Support reschedules the appointment because of a verified provider cancellation, the customer will not be required to make another Advance Payment for the replacement booking.
If the customer chooses not to rebook, the eligible Advance Payment will be refunded. Refunds may take approximately 5–10 business days, depending on the payment method and financial institution.
What happens to my Advance Payment if I cancel?
If you choose to cancel a confirmed appointment, your Advance Payment will generally not be refunded.
The Advance Payment helps secure the appointment and reserve the provider’s time.
If the service provider cancels the appointment, different rules apply. After CZORS verifies the provider cancellation, you may be eligible for a free support-assisted rebooking or a refund of your Advance Payment.
What happens if there is a disagreement about a cancellation or no-show?
If a customer and service provider disagree about what happened with an appointment, CZORS may review the booking before approving a refund, rebooking, or other action.
CZORS may review available booking records, cancellation or rescheduling information, communications, and information provided by both the customer and service provider.
CZORS will make a reasonable determination based on the information available.
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Our location
Deca Homes Tacunan Davao City
Opening Hours
Mon-Fri: 8am-5pm
Contact
Phone:
+639617473382
Email: info@czors.com
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